My CV

Achievements and Experience

Skills

10 years of experience with Microsoft Office, Adobe Illustrator, and InDesign.
3 years of experience with Rhino 7, AutoCAD, Revit, and Twinmotion.
2 years of experience with Figma and Arduino IDE.
Extensive experience with human-centered design, product design, design systems, design thinking, and general problem-solving.

May 2023 - Present

Conducted in-depth qualitative research to identify and understand challenges faced by various companies and institutions in the US, employing human-centered design principles.
Utilized a range of qualitative research methodologies, such as ethnographic studies, user interviews, focus groups, and usability testing, to gather rich insights and inform the design process.
Actively contributed to the ideation and brainstorming sessions, fostering a collaborative and inclusive environment that encouraged diverse perspectives and creative problem-solving.
Managed multiple projects simultaneously, ensuring adherence to project timelines, deliverable quality, and client satisfaction.

July 2022 - Present

Coached and mentored an intermediate skilled youth climbing team, nurturing their technical skills, physical conditioning, and mental resilience to prepare them for competitive climbing events.
Conducted regular practice sessions, providing hands-on instruction and guidance on climbing techniques, route reading, problem-solving, and safety protocols.
Collaborated with parents and guardians to ensure clear communication regarding training schedules, progress updates, and competition logistics.
Acted as a positive role model, promoting values such as discipline, perseverance, and respect both on and off the climbing wall.

January 2021-November 2021

Worked within Apple's college organization as a Tier 1 Technical Advisor and Account Security Specialist, providing exceptional customer service and technical support to Apple customers.
Collaborated with cross-functional teams, including engineering, product development, and quality assurance, to escalate and resolve complex technical issues faced by customers.
Contributed to the development of internal knowledge base articles and troubleshooting resources, sharing insights and best practices with colleagues to enhance team efficiency and customer support capabilities.

January 2018-March 2020

Taught kids 3-6 and adults how to snowboard.
Personally facilitated the needs of over 3000 clients in those two years with incredible gains in skill.
In charge of the day to day operations and equipment inspections for the ‘Breck Flyer’.
Had a team work under me to assist with operations.
Facilitated 100k+ Clients a summer.

Salutatorian-Pinnacle School

I was second in my class and student body president from 2009-2011

Indiana University Deans List

I was put on the executive deans list for spring of 2021 and fall 2021